General Information

Q: On which days of the week are patients examined in the hospital ?

A: Patients are examined daily except Sunday.

Q: Which days of the week are operations conducted in the hospital ?

A: Operations are conducted on all week days , except Saturday and Sunday.

Q: What preparations to do before coming to the hospital (Important) ?

A:

• General medical checkup with family doctor.
• Blood Pressure Testing
• Blood Sugar testing , 2 hours after meals (Normal level <170 mg%)
• Fresh ECG test with printout.
• Cardiac (Heart) Fitness report for patients with a history of heart problem.
• To stop blood thinning medicines 3 days prior to surgery prior to surgery.
• List of medicines with a history of Allergy.
• Do not stop your medicines that you may be taking for Blood Pressure and Blood sugar control.
• Bring along photocopy of all documents of treatments being taken currently.

Q: What do I need to know for insurance related cases ?

A:

• Talk to your insurance agent to know the current status of your insurance
• For cashless treatment , make sure "Dr.Daljit SIngh Eye Hospital" is amongst the list of network hospitals for your insurance company.
• Please carry along the identity card provided by the insurance company.
• Please be ready to wait for at least 24 hours ( sometimes more) for the hospital to get permission from the insurance company/ TPA.
• In case of denial of permission due to any reason, please carry enough cash/ credit card to pay for your treatment.
• Sometimes cashless permission mentions a limit up to which they could make payment and the rest is then to be borne by the patient.
• In case your insurance does not allow cashless treatment , then complete payment has to be made by the patient . It is mandatory for these patients to stay admitted in the hospital for at least 24 hours.Post treatment , payment receipts , treatment summary and certificate shall be issued by the hospital , which have to be given to your insurance agent , who then shall process your reimbursement form the insurance company. Insurance companies may reimburse full or partial expenses incurred in your treatment depending on your insurance.

Q: What process should the ECHS patients follow?

A:

• Get a referral issued from the ECHS polyclinic.
• Get it endorsed from the local ECHS polyclinic if you are from another town.
• Please mention that you wish to get treatment done at "Dr.Daljit Singh Eye Hospital".
• Visit our hospital and report at the ECHS counter with your referral slip and your ECHS smart card.
• An OPD card shall be issued to the patient and then he gets his eye examination done.
• In case patient only requires on OPD exam , he shall be advised treatment. Medicines prescribed shall be provided by ECHS polyclinic.
• Glasses prescribed by the hospital have to be spent for by the patient himself.
• In case any operation, procedure or surgery has to be done, an Appendix-A shall be issued by the hospital which has to be carried by the patient to the ECHS polyclinic and permission has to be taken to enable "Dr.Daljit Singh Eye Hospital " to carry out the treatment.
• Visit "Dr.Daljit Singh Eye Hospital" and get your treatment scheduled.
• Local patients may stay home .
• Patients from out of town may need to be admitted to Dr.Daljit SIngh Eye Hospital at - Mall Road.
• Both outpatient procedures as well as surgical procedures are carried out at are carried out at Dr.Daljit SIngh Eye Hospital , 1, Radha Soami Road , Mall Road , Amritsar.

Q: What things have to be made sure before getting a young child operated ?

A:

• Young children usually operated under general anaesthesia
• Child's Haemoglobin (Hb) should be 10.0 grams or above.
• Bleeding time and and Clotting time should be normal.
• The child should not be suffering from any fever, cough or loose motions.
• A fitness report should be taken from a local child specialist to make sure that the child is fit to undergo surgery under general anaesthesia.
• Children should also be tested for any congenital (by birth ) defects.